Shipping Policy

Thank you for shopping with GODA.

We are committed to getting your order to you as quickly and safely as possible.

Order Processing

• Orders are processed within 48–72 hours after payment has been confirmed.

• Orders placed on weekends or public holidays will be processed on the next business day.

• Once your order has been dispatched, you will receive a shipping confirmation email with your tracking number (where available).

Shipping Time

South Africa

• Processing Time: 48–72 hours

• Estimated Delivery: 2–5 business days after dispatch, depending on your location.

Please note that delivery times are estimates and may vary due to courier delays, weather conditions, or high shipping volumes.

Shipping Address

Please ensure your shipping address is correct before completing your order. We cannot guarantee changes once an order has been processed.

If a package is returned because of an incorrect or incomplete address provided by the customer, additional shipping charges may apply to resend the order.

Tracking Your Order

Once your order has been shipped, you will receive tracking information by email or SMS (where applicable). You can use this information to follow your package's journey.

Delays

While we work hard to deliver every order on time, unexpected delays may occasionally occur. If your order is taking longer than expected, please contact our support team, and we'll be happy to assist you.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date. We will work with the courier to resolve the issue as quickly as possible.

Contact Us

If you have any questions about your shipment or need assistance with your order, please contact our customer support team. We're always happy to help.